Less paperwork.
More patients.

The problem

Your clinic runs like a small business. It should be automated like one.

Admin work doesn't just cost time. It drives burnout, eats into appointment capacity and leaks revenue. Most of it is repetitive, rules-based work that software can do reliably.

• 9.9 hours a week is what the average Canadian family physician spends on admin.
• 19.8 million hours a year of that work is unnecessary, about 199 hours per physician.
• 93% say paperwork disrupts their work-life balance, and 1 in 4 are considering early retirement.
• Nearly 5,000 privacy breaches in Ontario in 2021 came from faxes sent to the wrong number.
• 75% of Ontario family doctors have no team-based admin support.

• 57.8 hours is the average physician work week, but only 27.2 hours are spent on direct patient care.
• 22.5% of physicians spend 8+ hours a week in the EHR after hours.
• 40 prior authorizations per physician every week, and 40% of practices have staff who do nothing else.
• 32% of claim denials trace back to incomplete or inaccurate patient registration data.
• Medical assistants are the hardest role to hire, according to 47% of practice leaders.

• 28.8 million appointments a month are delivered by 29,223 full-time-equivalent GPs, 142 fewer than in 2015.
• 25–30 minutes a day goes on system-generated admin, according to GPs.
• 73% of GPs say their workload is compromising patient safety.
• Nearly 1 in 4 adults have missed an appointment because they forgot or ran late.
• 9.5 million online consultation requests reached practices in July 2026 alone.

Privacy & compliance

Built around patient privacy

• Encrypted patient messaging
• Minimal info in reminders
• Role-based staff access
• Audit trails on every workflow
• Works with your existing EMR
• Your staff approves every rule