Fewer no-shows. Fewer missed calls. Fuller chairs.

We automate the calls, reminders and recall work that keep your front desk buried. See what no-shows cost your practice, then get the full breakdown or book a free call to map out where to start.

Appointments per day 30

No-shows and late cancellations 8%

Visits missed without notice or cancelled too late to refill.

Average production per visit $250

Adjust the assumptions

Days open per year 200

Share reminders and waitlist fills could save 30%

An assumption, not a promise. Set it to what you think is realistic for your practice.

Estimated production lost to no-shows per year

0missed visits / week

0missed visits / year

$0could be saved / year

Appointments per year0

Missed (8%)0

Average production per visit$0

Lost per year$0

Want the full picture? The free calculator gives you a detailed breakdown for your practice.

Get My Full No-Show Report Book a Free Strategy Call

Meanwhile, at your front desk…

The phone rings during a cleaning.Nobody answers.

That caller is booking with the practice down the street. Missed-call text-back and after-hours booking keep them with you.

20–38%

of calls to dental offices go unanswered

1 in 5

patients no-show or cancel before their visit

12 min

of staff time for each manual insurance check

44%

average confirmation rate. Top practices reach 87%

4.95M

Canadians have now received care through the CDCP

90%+

of dentists take CDCP patients, adding new claims and coverage questions

25%

of Canadians still have no dental coverage, down from 35%

1 in 5

patients no-show or cancel before their visit

Sources: Practice by Numbers (2026) missed-call benchmark; Planet DDS 2026 Deep Dive (2025 data: 6.9% no-shows, 12.9% cancellations); CAQH Index 2024; Henry Schein One 2024 Dental Industry Report.

Sources: Health Canada CDCP data to September 30, 2026; Canadian Dental Association, From Coverage to Care (October 2026); Planet DDS 2026 Deep Dive (2025 data: 6.9% no-shows, 12.9% cancellations).

14M

adults in England can’t get the NHS dental care they need

37%

of adults without a dentist who needed urgent NHS care couldn’t get it

£27.90

NHS Band 1 charge from April 2026, up to £332.10 for Band 3. Patients ask about bands every day

1 in 7

NHS patients missing appointments at some practices, the BDA warns

Sources: BDA analysis of the GP Patient Survey (July 2025); ONS, Experiences of NHS healthcare services in England (September 2026); NHSBSA dental charges (April 2026); BDA via GDPUK (May 2026).

Quick self-check

Sound like your front desk? Be honest.

Tick every statement that's true for your practice. It takes 20 seconds.

Calls go to voicemail while the team is with patients.
We phone patients one by one to confirm tomorrow's schedule.
Insurance gets checked the morning of the visit, or at the desk.
Late cancellations leave chairs empty because nobody has time to call the waitlist.
Overdue patients only hear from us when someone remembers to call.
We answer the same questions about hours, parking and coverage every day.
New patients fill out paper forms in the waiting room.

Your result

0 / 7

Start ticking.

Your result updates as you go.

What automation actually looks like

Same front desk. Half the phone calls.

Pick a task to see it done the manual way, then the automated way.

The manual way

A patient calls during a cleaning

The phone rings out to voicemail
The caller hangs up without a message
Nobody knows they called
They book with another practice

The automated way

A patient calls during a cleaning

The missed call triggers a text within a minute
The patient replies or picks a time from a booking link
The appointment lands in your schedule
Your front desk sees a summary, not a voicemail

Callers get an answer even when every hand is busy.Free resource: No-Show Cost Calculator

A note on patient privacy

Patient trust comes first. Automation comes second.

Every workflow we build for a dental practice is designed with HIPAAPHIPA and PIPEDAUK GDPR and the Data Protection Act 2018 in mind. We keep patient details to what each task needs, use tools that can meet your practice's privacy obligations, and a real person on your team stays in charge of every conversation. We walk you through how data is handled before anything goes live.

Have questions?

Frequently asked questions

Can't find your answer? Book a free call. We're happy to help.

1Where do we start?

Usually with the phones. We look at how calls, confirmations and cancellations are handled today, find where patients slip through, and start with the fix that frees up the most front-desk time. From there we build a short roadmap specific to your practice.

2Will it work with our practice management software?

We connect to the tools you already use wherever they allow it, including systems like Dentrix, Eaglesoft and Open DentalDentrix, ABELDent and TrackerSoftware of Excellence, Dentally and R4. On the first call we confirm what your software supports before we plan anything.

3How is patient information protected?

We design every workflow with HIPAAPHIPA and PIPEDAUK GDPR and the Data Protection Act 2018 in mind, keep patient details to what each task needs, and only use tools that can meet your practice's privacy obligations. We walk you through how data is handled before anything goes live.

4Will automated messages feel impersonal to patients?

Messages go out in your practice's voice, and patients can always reply or call to reach a real person on your team. Many patients find a quick text easier to answer than a phone call during their workday.

5What does the free consultation cover?

It's a genuine conversation, not a sales pitch. We talk through how your front desk runs today, what's costing time or chairs, and where automation would help first. You'll leave with a clearer picture whether or not we work together.

6Does my team need to be tech-savvy?

Not at all. We build systems for busy front desks, not developers, and we make sure your team is comfortable with everything we set up.

7How much does it cost?

It depends on the workflows and the tools involved. Rather than a one-size-fits-all price, we scope every project around what your practice actually needs, and we're transparent about any ongoing software costs before we build anything.

8Can we start small?

Yes, and we encourage it. A focused first project, like missed-call text-back or appointment reminders, shows results quickly and helps you decide where to go next.

9What happens if something stops working?

Automations occasionally need a tweak, for example when a software update changes an integration. When that happens, we're here to fix it.

Free no-show cost calculator

Find the empty chairs. Get the real number.

Answer a few questions about your schedule and get a breakdown of what no-shows and late cancellations cost your practice each year, plus what reminders and waitlist fills could win back.

1Enter your numbersAppointments per day, your no-show rate and average production per visit.
2See your yearly costLost production, missed visits and what could be recovered.
3You decide what's nextFix it yourself, or book a call and we'll map it out. No pressure either way.

Calculate my no-show cost

Free. Takes a couple of minutes. No obligation.

Your no-show cost reportYour schedule, your numbers, what you could win back

Stop Losing Patients to Your Own Phone System

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